At Flightsescape, we understand that plans can change unexpectedly. Our Cancellation & Refund Policy is designed to offer clarity and flexibility while ensuring that cancellations and refunds are processed in accordance with the terms and conditions of the airlines, hotels, and service providers we work with. Please review the following details before booking, as each booking type may be subject to different rules.
If you need to cancel your flight, hotel, or travel-related booking, please contact our customer service team as soon as possible. Cancellation fees may apply, and they vary depending on the airline, hotel, or service provider. Generally, the closer the cancellation is to the departure date, the higher the fees will be. Please note that some low-cost airlines and discounted hotel bookings may have non-refundable policies. We strongly recommend checking the cancellation policy before completing your booking.
Refunds will be processed according to the rules of the respective airline or hotel. After receiving approval from the service provider, we will initiate the refund and notify you via email. The time it takes for the refund to be processed may vary, and refunds are typically credited back to the original payment method. However, please note that certain fees, including service charges and non-refundable taxes, may be deducted from the refunded amount.
Some bookings, such as special promotional fares or non-refundable hotel rates, may not be eligible for a refund or may only offer a partial refund in certain cases. We encourage you to carefully review the fare rules and hotel policies when booking.
If you need to reschedule your flight or make any changes, please contact us immediately. Modifications are subject to the airline's and hotel’s terms and may involve change fees or fare differences.
We are committed to assisting you throughout the cancellation and refund process, ensuring a smooth experience.